Privacy policy

This website, lobstervine.com, belongs to Lobstervine Web Design & Development, my one-person web design business in Petaluma, California. When this policy says “I” or “me,” that’s me, Dana Weitzenberg.

This policy covers this website. If you’re a client, the websites I build or look after for you, and anything I handle on your behalf, are covered by our agreement and my Hosting & Maintenance Terms.

Only what you send me, plus what any website needs to run:

• When you get in touch. The contact form asks for your name, email address and message, and, if you like, your business, current website, budget and timing. Your message is saved on this website and emailed to me.
• When you book a call. The booking page uses Calendly, which collects your name, email address, phone number and anything you add to help me prepare, and sends them to me.
• When you email me. Your email and anything you attach arrive in my business email, which runs on Google Workspace.
• When you visit. Statistics about visits: which pages are viewed, how people found the site, and the general type of device, browser and location (country or city, never an address).
• To keep the site safe. Like every website, the server records technical details such as IP addresses, for security and to fix problems. Form messages are checked for spam, and a log of broken links helps me fix pages that have moved.

To reply to you, prepare for our call, write a proposal and, if we work together, do the work. To keep business records such as project emails and invoices. And to see which pages are useful, so I can make the site better.

I won’t add you to a mailing list, and I don’t use your information for advertising.

Cookies are small files a website stores in your browser. This site uses as few as it can:

• Google Analytics (cookies named _ga and _ga_ plus an ID) counts visits and shows how people use the site. Google Analytics doesn’t store IP addresses, and I don’t use its advertising features. The cookies last up to two years.
• Jetpack Stats, from Automattic, keeps a simple count of visits and popular pages.
• Calendly, on the booking page only, sets its own cookies and shows its own banner, where you choose which to allow.
• WordPress login cookies are only set for people who sign in to manage the site, which is me.

To turn off Google Analytics on every site you visit, use Google’s opt-out browser add-on. You can also block or delete cookies in your browser’s settings; this site works fine without them.

Browser signals such as Do Not Track and Global Privacy Control don’t change how this site works, because nothing here is sold or shared for advertising.

A few trusted services help me run the site and my business. They handle your information for me, under their own privacy policies:

• Pressable, part of Automattic, hosts this website in the United States. Automattic’s Jetpack provides statistics, backups and security, and its Akismet service checks form messages for spam. Automattic’s privacy policy
• Google runs my business email (Google Workspace) and Google Analytics, and serves some of this site’s fonts, so your browser asks Google’s servers for them. Google’s privacy policy
• Calendly runs the booking calendar. Calendly’s privacy policy
• Gravity Forms is the software behind the contact form. It runs on this website, so your message stays here and isn’t sent to the company that makes it.

I don’t sell your personal information or share it for advertising. I’d only disclose it otherwise if the law required me to.

Contact form messages are deleted from the website after 12 months. The email copy stays in my inbox while it’s useful for our work together, and business records such as invoices are kept as long as tax law requires.

Google Analytics keeps its data for 14 months. Booking details stay in my Calendly account, and I’ll delete them if you ask. Backups and security logs are deleted automatically after a short time.

Wherever you live, you can ask me to:

• Show you the personal information I have about you, and what I do with it.
• Correct anything that’s wrong.
• Delete it, unless I need to keep something for a legal reason, such as tax records.
• Stop using it for anything you object to.

California residents have these rights under the California Consumer Privacy Act, as amended by the CPRA, including the right not to be treated differently for using them. People elsewhere, such as in the EU and the UK, have similar rights under their own laws, and I honor them the same way.

Just email me. I may ask you to confirm the request from the email address I have for you, and I’ll reply within 45 days, usually much sooner. Someone you’ve authorized can also ask for you.

The site runs over HTTPS on Pressable’s managed WordPress hosting, and Jetpack backs it up and watches for problems. Only I can sign in to manage it. No website is perfectly secure, but I look after this one the way I look after my clients’.

This site is for businesses and organizations, and I don’t knowingly collect information from anyone under 16. If you think a child has sent me their information, let me know and I’ll delete it.

If I change how the site handles information, I’ll update this page and the date at the top.

Get in touch through the contact form, or email me at dana@lobstervine.com. I’ll answer you myself.

Lobstervine Web Design & Development
Petaluma, California